Frequently Asked Questions
All your questions answered
in one place
From opening an account to depositing via bKash, claiming bonuses, and safe gaming — everything you want to know about 8hi77 is right here.
Welcome to 8hi77. On this page we have compiled detailed answers to the questions most frequently asked by players in Bangladesh. Below you will find clear information on account registration, deposits and withdrawals via bKash and Nagad, cricket betting, slot games, the welcome bonus, VIP benefits, and responsible gaming. If you cannot find your question here, contact our 24/7 live chat support.
Account and Registration
To open an account at 8hi77, you need an active mobile number, a unique username, and a strong password. The registration process is entirely online — your account will be active within just a few minutes. Registering with accurate information will prevent any issues when withdrawing funds in the future.
No, each person may hold only one account. Opening multiple accounts from the same mobile number or device violates the platform's rules. If detected, both accounts may be closed and any balance held may be forfeited.
Click the "8hi77 Login" button in the top menu. Then enter your registered mobile number or username and password. If you forget your password, you can reset it using the "Forgot Password" option. For your security, log out after using a public device.
Click the "Forgot Password" link on the login page. A verification code will be sent to your registered mobile number. Once you enter the code correctly, you will be able to set a new password. If you run into any trouble, contact our 24/7 live chat support directly.
8hi77 is for people aged 21 and above only. Registration or gaming by minors is strictly prohibited. Providing false information during age verification may result in account termination.
Deposits and Withdrawals
Deposits via bKash are generally instant — in most cases the amount is added to your 8hi77 balance within a few seconds to a few minutes. If your balance does not appear after the payment is complete, contact support with your transaction ID.
Yes, Nagad is fully supported. You can deposit and withdraw at 8hi77 using all four mobile banking methods — bKash, Nagad, Rocket, and Upay. The cash-in process is straightforward and secure encryption is used for every transaction.
The minimum deposit amount at 8hi77 is ৳500 and the minimum withdrawal amount is also ৳500. This applies to all methods — bKash, Nagad, Rocket, and Upay.
8hi77 generally completes withdrawals within 1 hour. After your request is approved, the funds are sent directly to your bKash, Nagad, Rocket, or Upay number. Every effort is made to maintain this timeframe even on bank holidays.
8hi77 does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (bKash, Nagad, etc.) may deduct a small charge according to their own policy — that is a matter for the respective service.
The most common reasons for a rejected withdrawal are unmet bonus wagering requirements or incomplete account information. Contact us via live chat and our support team will explain the reason and help resolve it.
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches, log in to your 8hi77 account and go to the cricket betting section. Both pre-match and in-play (live bet) markets are available. Multiple betting options are offered, including match winner, toss winner, and top batter. Check the odds carefully before making your decision.
8hi77 offers hundreds of slot games from leading providers including PG Soft, Pragmatic Play, and JILI. You will find all popular titles such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, and Super Ace. From Megaways slots to classic reels, there is something for every taste.
In the 8hi77 live casino section you will find live baccarat, live roulette, live blackjack, live Sic Bo, Andar Bahar, Teen Patti, and many more games. Real dealers from world-class providers such as Evolution Gaming and Ezugi are active 24 hours a day.
RTP stands for Return to Player — it is the theoretical percentage of total bets that a game pays back as winnings over the long term. A higher RTP means a greater chance of returns over the long run, but the outcome of each session is random. All games at 8hi77 run on certified RNG (Random Number Generator) technology.
Yes, 8hi77 is fully mobile-friendly. You can play directly through the browser on any Android or iOS device — no separate app download is needed. Slots, live casino, cricket betting — everything can be enjoyed in full quality on mobile.
Aviator by Spribe is a crash-style game where a multiplier increases as a plane climbs. You can cash out at any time — you just need to exit before the plane crashes. Strategy and cashing out at the right moment are the key to this game.
Bonuses and Promotions
The 8hi77 welcome bonus is a 100% bonus on your first deposit, up to a maximum of ৳10,000. This means if you deposit ৳10,000, you can start playing with a total of ৳20,000. To claim the bonus, activate the bonus option at the time of your first deposit after registration.
A wagering requirement is the condition that specifies how many times you must wager the bonus amount before it can be withdrawn. The wagering requirement for the 8hi77 welcome bonus is 20x — meaning you need to complete bets totalling 20 times the bonus amount before the funds become withdrawable.
The 8hi77 VIP program has 4 levels — Bronze, Silver, Gold, and Platinum. Weekly cashback goes up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold, and 1.0% at Platinum. You can gradually move up to higher levels through regular play.
Each week, a set percentage of your total net losses is credited to your account as cashback, based on your VIP level. This is applied automatically and credited at the start of the following week. Contact support for full details on cashback terms and conditions.
Bonuses can be used on most slots and casino games. However, some games or betting markets may be excluded from bonus wagering — check the bonus terms for a specific list or ask via live chat.
Security and Responsible Gaming
Yes, 8hi77 uses SSL encryption technology to keep all your personal and financial information secure. Payment information is not shared with third parties. The platform undergoes regular security audits.
If you feel that gaming is getting out of control, contact our 24/7 live chat support without delay. We can arrange to set deposit limits or place your account on a temporary break. Gambling is for entertainment — not addiction.
To request self-exclusion, contact us directly via live chat or by email at [email protected]. You can request a temporary account break for a set period or permanent closure. 8hi77 places the highest importance on responsible gaming.
Contact live chat support to set a daily, weekly, or monthly deposit limit. This feature will help you keep your spending under control and maintain healthy gaming habits.
All games at 8hi77 use certified RNG (Random Number Generator) technology, which makes the outcome of every game completely random and unbiased. There is no possibility of manipulation on the platform.
The 8hi77 support team assists in Bengali via live chat 24 hours a day, 7 days a week. To contact by email, write to [email protected]. Phone or WhatsApp support is not currently available.
Still have questions? Contact support
Our Bengali-speaking support team is available 24/7 on live chat to answer any question you have. Do not leave a single question unanswered.
Live Chat
24/7 in Bengali
Email
Withdrawal
Within 1 hour
Welcome Bonus
Up to ৳10,000