8hi77 Privacy Policy

Introduction and Purpose of This Policy

8hi77 is a safe and reliable online gaming platform for users in Bangladesh. This Privacy Policy ("Policy") defines how we collect, use, store, and protect your personal information through our website 8hi77.cam.

By registering on our platform or using our services, you are consenting to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.

8hi77 uses SSL encryption and modern security technology to ensure your information is always protected. We never sell your personal information to third parties without your permission.

What Information We Collect

The following types of information may be collected on the 8hi77 platform for the purposes of creating an account, managing transactions, and providing services:

2.1 Information Provided Directly by You

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• Username and password
• Payment information (bKash, Nagad, Rocket, or Upay account number)
• Identity verification documents (copy of national ID / passport, where applicable)

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and version
• Site visit time, browsing activity, and click data
• Cookie and session data (see Section 08 for details)
• Referral source information

2.3 Transaction Information

• Deposit and withdrawal history
• Betting and gaming activity records
• Information on bonuses and promotional offers received

Purpose of Information Use

8hi77 uses the information collected for the following legitimate purposes:

• Account Management: To complete the registration, login, and account verification process.
• Payment Processing: To securely complete deposit and withdrawal transactions, particularly through bKash, Nagad, Rocket, and Upay.
• Service Improvement: To analyze user experience and improve the platform.
• Security Assurance: To prevent fraud, unauthorized access, and suspicious activity.
• Customer Support: To provide 24/7 live chat assistance and resolve complaints.
• Legal Compliance: To meet applicable legal obligations and respond to requests from regulatory authorities.
• Promotional Communications: To inform you about offers, bonuses, and updates with your consent.
• Responsible Gaming: To identify excessive gaming behavior and take protective measures.

Data Storage and Security

8hi77 applies industry-standard security measures to protect your personal information. The key security measures we have adopted are described below:

4.1 Technical Security

• All data transfers are secured using 256-bit SSL (Secure Sockets Layer) encryption technology.
• Passwords are stored in encrypted form — never in plain readable text.
• Regular security audits and vulnerability assessments are conducted.
• Firewall and anti-malware systems remain active.

4.2 Administrative Security

• Only authorized personnel may access personal information on a need-to-know basis.
• Staff operate under strict confidentiality agreements.
• Regular staff training is conducted.

4.3 Data Retention Period

We retain your information for as long as your account remains active and for the period required by applicable legal obligations. Even after account closure, transaction records and identity-related documents may be kept for a defined period for security and legal purposes.

Sharing Information with Third Parties

8hi77 does not sell your personal information. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

Necessary information is shared with payment services such as bKash, Nagad, Rocket, and Upay to complete transactions. These third parties follow their own privacy policies.

5.2 Technology Partners

Gaming software providers (such as Pragmatic Play, Spribe, etc.) may receive the minimum operational data necessary for running the platform.

5.3 Legal Requirements

Disclosure of information may be required to comply with court orders, lawful requests from investigative authorities, or applicable law.

5.4 Fraud Prevention

In cases of serious fraud or illegal activity, relevant information may be shared with the appropriate authorities.

Your Rights

As a registered user on the 8hi77 platform, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of incomplete or inaccurate information.
• Right to Erasure: In certain circumstances, you may request deletion of your personal information (subject to legal obligations).
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Right to Withdraw Communications: You may withdraw your consent to receive promotional emails and messages at any time.
• Right to Data Portability: You may request your information in an organized, readable format.

To exercise these rights, contact our support team anytime via 24/7 live chat or email.

Protection of Minors

8hi77 strictly prohibits registration and use of services by anyone under 21 years of age. We do not knowingly collect any personal information from minors.

Age verification is mandatory during the registration process. If we learn that a user is a minor, their account will be suspended immediately and the associated information will be deleted.

If a parent or guardian suspects their minor child is using this platform, please notify our support team immediately.

Cookie Policy

8hi77 uses cookies to improve user experience and ensure the platform operates correctly. Cookies are small data files stored on your device.

8.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Help analyze usage patterns on the platform.

8.2 Cookie Control

You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.

International Data Transfers

8hi77 provides services on a global infrastructure. This means your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that:

• Adequate security measures are applied during data transfers.
• The receiving party is contractually bound to ensure an equivalent level of privacy protection.
• SSL encryption remains active for all international data transfers as well.

Policy Changes and Contact

8hi77 reserves the right to change this Privacy Policy at any time. If significant changes are made to the Policy, we will:

• Publish a notice on our platform.
• Notify registered users via email.
• Update the date of change at the top of this page.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

10.1 Contact Us

If you have any questions, concerns, or rights-related requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support — in Bengali

We generally aim to respond promptly to all privacy-related requests.