8hi77 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the 8hi77 platform and its users. By accessing or using the 8hi77 website or mobile platform, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using the platform.

8hi77 is an online gaming and betting platform that offers cricket betting, live casino, slot games and other entertainment gaming services. Our services are provided for entertainment purposes and are operated in accordance with responsible gaming principles.

2 Eligibility and Registration

To open an account and use gaming services on the 8hi77 platform, the following conditions must be met:

• You must be at least 21 years of age.
• You must create an account voluntarily and with full awareness.
• You must provide accurate, complete and up-to-date personal information.
• You may only have one account. Creating multiple accounts is strictly prohibited.
• You may not operate an account on behalf of a third party.

Identity Verification (KYC)

8hi77 reserves the right to verify your identity at any time. A copy of your National ID (NID) or passport may be requested for withdrawals or transactions above a certain amount. Withdrawals may be delayed if the verification process is not completed.

3 Account Management

Each user is responsible for the security of their own account. Follow the guidelines below to keep your account secure:

• Never share your login credentials (username and password) with anyone else.
• Use a strong password that is difficult to guess.
• Always log out after signing in from a public or shared device.
• If you notice any suspicious activity, notify our support team immediately.

Account Inactivity

If there are no transactions or gaming activities for 12 consecutive months, the account may be marked as Inactive. Contact the support team to reactivate an inactive account.

4 Deposits and Withdrawals

Deposit

bKash, Nagad, Rocket and Upay can be used to deposit funds into 8hi77. The minimum deposit amount for each method is ৳500 (five hundred taka). All transactions are processed through reliable payment gateways and are secured with SSL encryption.

• Once a deposit is successful, it is generally credited to the account instantly.
• For any deposit-related issues, contact us via live chat or email.
• Depositing using another person's payment account is strictly prohibited.

Withdrawal

The same payment methods are used for withdrawals: bKash, Nagad, Rocket and Upay. The minimum withdrawal amount is ৳500 and processing is generally completed within 1 hour.

• Before submitting a withdrawal request, make sure your KYC verification is complete.
• Bonus balance cannot be withdrawn until the bonus wagering requirements have been met.
• Withdrawals may be temporarily suspended if fraud or unusual activity is suspected.
• Withdrawal amounts will be returned to the same method used for the deposit.

5 Bonuses and Promotional Offers

8hi77 provides promotional bonuses and offers from time to time. The following conditions apply to claiming and using bonuses:

Welcome Bonus

• The bonus can only be claimed once and cannot be exchanged.
• If a bonus is claimed from multiple accounts, both accounts will be terminated.
• Bonus balance cannot be withdrawn before the wagering requirements are met.
• The bonus is valid for 30 days from the date it is issued.

Other Promotional Offers

Special offers may be made available on the occasion of various tournaments or festivals. The specific terms and conditions for each offer will be stated in that offer's announcement. 8hi77 reserves the right to modify, cancel or suspend any promotional offer.

6 Betting and Gaming Rules

All games and betting activities on the 8hi77 platform are conducted in accordance with fair play principles. Compliance with the following rules is mandatory:

Cricket and Sports Betting

• A bet cannot be cancelled once it has been placed, unless special circumstances arise.
• If a match is cancelled or left incomplete, the bet amount is generally refunded.
• If the odds change, the odds at the time the bet was placed will apply.
• For in-play betting, server confirmation is required before a bet is accepted.

Casino Games

• The outcome of all games is determined through Random Number Generator (RNG) technology.
• If a round is left incomplete due to a technical error, it will be settled according to our system logs.
• Game rules are detailed on each game's page.

Win Limits

8hi77 reserves the right to set a maximum win amount for specific games or betting markets. If an abnormal or unreasonable win is recorded due to a technical error, that amount may be voided.

7 Prohibited Activities

The following activities are strictly prohibited on the 8hi77 platform. Violating these rules may result in account termination, balance confiscation and legal action:

• Using the platform for money laundering or conducting illegal financial activities.
• Playing games using software bots, scripts or automated methods.
• Abusing bonuses or gaining an advantage through multiple accounts.
• Attempting to intrude on the platform's systems or security.
• Operating an account using a false identity or information.
• Participating in match fixing or manipulation of any competitive event.
• Accessing or attempting to access another person's account.

8 Privacy and Data Protection

8hi77 gives the highest priority to protecting your personal information. For more details about our data collection and management policy, please visit our Privacy Policy page.

• All personal information is protected with SSL encryption.
• Your information is not sold or shared with third parties.
• Information may be used for the purpose of improving services and communication.
• Information may be disclosed to authorities if required by law.

9 Limitation of Liability

8hi77 bears no liability in the following situations:

• If a game or betting session is affected by an internet connection interruption.
• If an account is compromised due to the user's own negligence or carelessness.
• Due to delays or failures by third-party payment processors.
• During unexpected technical issues or system maintenance.
• Financial losses incurred by the user as a result of normal game outcomes.

8hi77 always strives to ensure the highest level of security and reliability for the platform. However, in the event of any unexpected disruption to the service, a commitment is given to resolve the issue in the shortest possible time.

10 Account Closure and Restrictions

8hi77 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• If any clause of these Terms is violated.
• If evidence of fraud, deception or illegal activity is found.
• If false information is provided or identity fraud is detected.
• Upon receipt of directions from legal or regulatory authorities.

Voluntary Account Closure

If you wish to close your account yourself, submit a request via 24/7 live chat or support email. You will be given the opportunity to withdraw any available balance before the account is closed, subject to the applicable conditions.

11 Responsible Gaming

8hi77 is firmly committed to responsible gaming. Gaming is for entertainment — it is not a source of income. We give the highest priority to the wellbeing and welfare of our users.

• You can set daily, weekly or monthly deposit limits for yourself.
• If you feel that gaming is having a negative impact on your life, please speak with the support team.
• You can make use of the Cool-off or Self-exclusion facility.
• This platform is only for those aged 21 years or above.

12 Changes to Terms

8hi77 reserves the right to partially or fully amend these terms and conditions at any time. Users will be notified of significant changes via email or platform notification.

Continued use of the platform after amended terms are published will be considered as acceptance of the new terms. It is therefore recommended to check this page regularly.

Contact

If you have any questions or comments about these terms and conditions, please contact our support team:

• 24/7 Live Chat Support (in Bengali)
• Email: [email protected]